Kode Etik AEON Mall | LMS CYCENT
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Kode Etik AEON Mall

Lesson 1/1 | Study Time: 20 Min
Course: Kode etik, pencegahan fraud, perlindungan data pelanggan

Kode Etik AEON Mall

1. Integritas & Kejujuran

a. Setiap karyawan wajib bekerja dengan jujur, adil, dan mengutamakan kepentingan perusahaan serta pelanggan.

b. Tidak menerima gratifikasi, suap, atau bentuk keuntungan pribadi dari pihak ketiga.


2). Kepatuhan terhadap Hukum & Regulasi

a. Mematuhi peraturan perusahaan, hukum yang berlaku di Indonesia, serta standar global AEON Group.


3). Profesionalisme & Pelayanan Pelanggan

a. Menjaga sikap ramah, sopan, dan memberikan pelayanan terbaik kepada pelanggan.

b. Menyelesaikan keluhan pelanggan dengan cepat dan tepat.


4). Kerja Sama & Lingkungan Kerja Sehat

a. Menghormati sesama rekan kerja, atasan, bawahan, tenant, dan mitra bisnis.

b. Tidak melakukan diskriminasi, pelecehan, atau tindakan yang merugikan orang lain.


5). Tanggung Jawab Sosial & Lingkungan

a. Mendukung program ramah lingkungan, hemat energi, dan pengurangan limbah plastik sesuai nilai AEON.


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1- Kode Etik AEON Mall

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